FAQ
Most frequently asked questions and answers
Our cushions are created with the finest textiles & passementerie sourced ethically, from all around the world, which we then turn into the exquisite cushion designs for you through the hands of our highly skilled local tailors.
Our cushions are created as a set of 2, with the aim to create a balance in your space. Additionally, our premium fabrics are high end, and it would not be in ours or your best interest to sell them singly. Therefore all cushions must be purchased as a set of 2 for each fabric design.
It usually depends on the quantity required for your project. However, we work with our skilled tailors to churn out your bespoke cushions as quickly as we can ranging anywhere from 2-14 working days based on the quantity required. Additional days will be stated if required.
We do not sell our fabrics. They are solely used for our bespoke home goods designed for you.
We do not offer an Exchange or refund on any items. All sales are final, therefore, kindly ensure that you have chosen the best items for yourself.
Once orders are placed, they cannot be modified or cancelled.
Kindly contact us as soon as possible on 08033272728 or send us an email [email protected])
Pls contact us ASAP on 08033272728 or send an email to [email protected] to resolve.
COMPLAINTS
If for any reasons, you are unhappy with your items, please send us an email to [email protected] for a resolution.
